Welcome to the Help Center
Welcome to Tigerbet. This help center was built with Bangladeshi players in mind. Not sure how to open your first account? Sent money via Mobile Pay but your balance hasn't updated? Or maybe the bonus terms aren't clear? — you'll find straightforward answers to all of that right here.
We've explained every topic in plain, easy-to-understand language so anyone can resolve their issues without any technical knowledge. Tigerbet believes a great betting experience starts with the right information — which is why we keep the Help Center up to date at all times.
Browse the topic-based sections below, or chat directly with our support team via live chat. We're available 7 days a week, 24 hours a day.
Help by Topic
Account Management
Everything you need to know about registration, login, password changes, and KYC verification.
Deposits & Withdrawals
A complete guide to depositing and withdrawing via Mobile Pay, Nagad, and Rocket.
Bonuses & Promotions
Everything you need to know about the welcome bonus, cashback, free bets, and VIP perks.
Security & Privacy
Account security, two-factor authentication, and data privacy policy.
Games & Betting
Questions about Sports Betting, casino games, live dealer, and lottery.
Responsible Gaming
Setting personal limits, self-exclusion, and how to get support.
Opening & Managing Your Account
Opening an account at Tigerbet is quick and straightforward — the entire process takes just a few minutes. Follow the step-by-step guide below.
Go to Registration Page
Go to the Tigerbet registration page and fill in the form with your mobile number or email. Make sure all details are accurate, as they will be required during verification later.
Verify OTP
After registration, you'll receive an OTP code on your mobile. Use that code to verify your number. The code typically arrives within 30 seconds.
Complete Your Profile
Add your full name, date of birth, and address. If these details are incorrect, you may run into issues when making withdrawals later.
Submit KYC Documents
Upload a photo of your National ID (NID) or passport. KYC verification is usually completed within 1–24 hours. Once verified, you'll receive a notification by email or SMS.
Make Your First Deposit
Once your account is verified, make your first deposit and claim your welcome bonus. Minimum deposit is just ৳200.
Forgot Your Password?
On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email. Once you receive the OTP, set a new password. The whole process takes under 2 minutes.
Account Blocked?
Entering the wrong password too many times may temporarily lock your account. Wait 30 minutes, or contact support directly via live chat for a quick resolution.
Deposit & Withdrawal Guide
Tigerbet supports all the popular payment methods used in Bangladesh. Mobile Pay, Nagad, Rocket, and bank transfer — all options are safe and reliable. Most deposits are credited instantly.
Mobile Pay
Instant. Minimum ৳200.
Nagad
Instant. Available 24/7.
Rocket
Instant. Hassle-free process.
Bank
1–3 business days. For larger amounts.
Steps to Deposit via Mobile Pay
Go to Cashier Page
After logging in, click the "Deposit" button in the top right corner.
Select Mobile Pay
Select Mobile Pay from the list of payment methods and enter the amount.
Send to Tigerbet's Number
Send payment from Mobile Pay to the Tigerbet merchant number shown on screen. Make sure to save your transaction ID.
Submit Reference
Enter the payment transaction ID in the cashier form and click "Confirm". Your balance will be updated within a few minutes.
How long does a withdrawal take?
Withdrawals to Mobile Pay, Nagad, and Rocket are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days. Your first withdrawal may take a little longer if KYC verification is required.
Deposit Not Received?
Don't panic if your balance hasn't updated after a payment was deducted. Contact us via live chat with your transaction ID and we'll resolve it within 15 minutes. No deposit is ever lost on Tigerbet.
Account Security
The security of your account and funds is our top priority at Tigerbet. We use the latest encryption technology and monitor every transaction. That said, following a few precautions on your end will keep your account even safer.
Two-Factor Authentication (2FA)
Enable two-factor authentication from your settings. Once active, an OTP will be sent to your mobile each time you log in — so even if someone knows your password, they won't be able to access your account.
Strong Password
Use a password that is at least 8 characters long and includes uppercase letters, numbers, and special characters. Do not use your date of birth or phone number as a password.
Don't Share Your Details
Tigerbet will never ask for your password or OTP over a call or message. If anyone requests this information, it is a scam — report it to us immediately.
Avoid Public Wi-Fi
Avoid logging into Tigerbet over public Wi-Fi at places like tea stalls or shopping malls. Use mobile data or your home Wi-Fi instead.
Contact Support
If you can't resolve an issue on your own, Tigerbet's support team is always ready to help. We're available through three channels — live chat, email, and Telegram. Most issues are resolved within minutes via live chat.
Live Chat
The fastest way to reach us. Average response time under 2 minutes.
Available 24/7Telegram
Join our Telegram channel for support, updates, and offers.
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